Chances are good that you, or someone you know, have had a bad experience with a home improvement contractor. We’ve all heard stories of shoddy workmanship, inflated costs and projects completed late—or not at all. Homeowners need protection. So do the good contractors.
Improving the energy efficiency, durability, comfort, health and safety of your home is a great investment, but you’ll get the most bang for your buck if you choose a home performance contractor, someone with specialist training and skills.
That’s where we come in. The Building Performance Institute, Inc. (BPI) is the national standards development and credentialing organization for contractors that offer those specialist skills. We set the standards they have to meet, then certify individuals that prove their ability to conduct whole-home energy and safety assessments, seal air leaks, install insulation or fine-tune your furnace or air conditioner.
The highest level you can find when you’re researching a home performance contractor is a BPI Gold Star Accredited Contracting Company. Not only do these companies employ those certified professionals that have proven that their skills meet our national standards, they also offer you something almost unheard of in the contracting world—a formal Quality Assurance Program.
Each and every BPI Gold Star Accredited Contracting Company in the United States is required to participate in our national Quality Assurance Program. Contractors must conduct tests on your home before they start and after they’ve finished the job to make sure it was done right. They have to fix any problems identified during the test-out phase and have you, the customer, sign off that you are satisfied with the work. In the case of a disagreement, contractors must also have a formal conflict resolution policy.
At the end of your project, they submit a report that includes your sign off that you’re satisfied. BPI audits all the paperwork and also conducts periodic inspections on the company’s work throughout the year just to make sure they’re batting 1,000 (or as close as possible).
It is this commitment to quality that sets BPI Gold Star Accredited Contractors apart. That is why BPI Accreditation is a prerequisite for contractors participating in funded energy efficiency incentive programs in states like New York, New Jersey and, soon, California.
When you choose a BPI Gold Star Accredited Contracting Company, you know you will get quality work, lower energy bills, enhanced comfort and improved durability without ever risking the health and safety of your family.
How’s that for homeowner protection?
Larry Zarker is the CEO of the Building Performance Institute, Inc. (BPI), an independent, not-for-profit organization committed to the improvement of home performance via affiliate training, certification, accreditation and quality assurance programs for residential contractors and their customers.